Privacy Policy

This website and online store are operated by Mae's Oleander Boutique. Throughout the site, the terms "we," "us," and "our" refer to Mae's Oleander Boutique.

Mae's Oleander Boutique offers this website, including all information, tools, products, and services available from this site, to provide you, the customer, with a carefully curated shopping experience (the "Services").

Our store is hosted by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and share your personal data when you visit, use, purchase from, or otherwise communicate with us through our Services.

If there are any inconsistencies between this Privacy Policy and our General Terms and Conditions, this Privacy Policy governs everything related to the processing of personal data.

By using our website or Services, you confirm that you have read and understood this Privacy Policy.

SECTION 1 – PERSONAL DATA WE COLLECT

We collect personal data — that is, information that identifies you or can reasonably be linked to you.

We do not collect anonymous or anonymized data that cannot be used to identify you.

Depending on how you use our Services, we may collect the following data:

Contact details: name, address, billing address, shipping address, phone number, email address.

Payment and transaction data: credit card or bank details, payment method, payment confirmation, purchase history, returns or cancellations.

Account information: username, password, preferences, settings.

Communications: messages or information you provide to us, for example when contacting customer service.

Device data: IP address, browser, device type, network connection, unique identifiers.

Usage information: how and when you use our website, view purchases, or navigate features.

SECTION 2 – SOURCES OF PERSONAL DATA

We receive your personal data:

  • Directly from you, for example when you place an order, create an account, contact us, or fill in a form.
  • Automatically through our Services, including via cookies, log files, and similar technologies.
  • From service providers, such as payment processors and shipping partners who process data on our behalf.
  • From partners or third parties, such as advertising platforms or Shopify itself.

SECTION 3 – HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

To provide and improve our Services. For example, to process payments, ship orders, handle returns, manage accounts, remember preferences, and make product recommendations.

For customer service and communication. We use your data to answer questions, send order updates, and maintain our relationship with you.

For marketing and advertising. We may inform you about offers, new products, and promotions via email, SMS, or advertisements. You can opt out at any time.

For security and fraud prevention. To secure our website and payments, detect fraud, and ensure user safety.

To comply with legal obligations. Such as complying with tax law or responding to legal requests.

SECTION 4 – HOW WE SHARE PERSONAL DATA

We only share your personal data where necessary:

  • With Shopify, our hosting and payment partner, which processes data to operate our store.
  • With service providers and logistics partners (such as payment processors, shipping companies, and IT suppliers).
  • With marketing and advertising partners to show personalized offers.
  • With government authorities or regulators where legally required.
  • In the event of a business merger, acquisition, or restructuring.

We do not sell your personal data.

SECTION 5 – RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify Inc. Shopify collects and processes certain personal data on our behalf to deliver the Services. Shopify also uses data to improve its own services, in which case Shopify acts as an independent data controller.

For more information on how Shopify processes personal data and your rights in that regard, please visit the Shopify Privacy Policy: 👉 https://privacy.shopify.com

SECTION 6 – COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • ensure the website functions properly;
  • improve the shopping experience;
  • collect statistics and usage data;
  • show personalized advertisements.

You can manage your cookie preferences via your browser settings or through the cookie preference window on our website.

SECTION 7 – CHILDREN'S DATA

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with data, please contact us at info@maesoleanderboutique.com so we can remove it.

SECTION 8 – SECURITY AND RETENTION

We take appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. No security system is 100% foolproof.

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law (for example, tax retention obligations).

SECTION 9 – YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your data ("right to be forgotten").
  • Restrict the processing of your data.
  • Transfer your data to you or another party (data portability).
  • Object to processing for marketing purposes.
  • Withdraw consent, where processing is based on consent.

You can submit a request via info@maesoleanderboutique.com. We may ask you to confirm your identity before processing your request.

You also have the right to file a complaint with the Federal Trade Commission (FTC) or another competent authority.

SECTION 10 – INTERNATIONAL DATA TRANSFERS

When we transfer personal data outside the United States, we do so only:

  • to countries with an adequate level of data protection, or
  • on the basis of Standard Contractual Clauses (SCCs) that provide appropriate safeguards for your data.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most recent version is always available on our website. The "Last updated" date at the top indicates when the document was last revised.

SECTION 12 – CONTACT

For questions, requests, or complaints about this Privacy Policy, please contact:

Mae's Oleander Boutique Galveston, Texas 📧 info@maesoleanderboutique.com